Visa Chargeback Codes:

30

Services not provided or Merchandise not received

41

Cancelled recurring transaction

53

Not as Described or Defective merchandise

57

Fraudulent multiple transactions

60

Requested copy illegible or Invalid

62

Counterfeit transaction

70

Account number on exception file

71

Declined authorization

72

No authorization obtained

73

Expired card

74

Late presentment

75

Cardholder does not recognize transaction

76

Incorrect transaction code

77

Non-matching account number

79

Requested transaction information not received

80

Incorrect transaction amount or account number

818

Fraudulent transaction (Card present)

82

Duplicate

83

Fraudulent transaction (Card not present)

85

Credit not processed

86

Paid by other means

90

Services not rendered (ATM or Visa travelmoney)

93

Risk identification service (RIS)

96

Transaction exceeds limited amount

MasterCard Chargeback Codes:

4801

Requested transaction information not received

4802

Requested / Required information illegible or missing

4807

Warning bulletin file

4808

Requested / Required authorization not obtained

4812

Account number not on file

4831

Transaction amount differs

4834

Duplicate processing

4835

Card not valid or expired

4837

No cardholder authorization

4840

Fraudulent processing of transaction

4841

Canceled recurring transaction

4842

Late presentation

4846

Correct transaction currency code not provided

4847

Exceeds floor limit – Not authorized and fraudulent transaction

4849

Questionable merchant activity

4850

Credit posted as a purchase

4853

Cardholder disputes – Services / merchandise defective or not as described

4854

Cardholder disputes – Not classified in other category (US cardholders only)

4855

Non receipt of merchandise

4857

Card activated telephone transactions

4859

Services not rendered

4860

Credit not processed

4862

Counterfeit transaction – Magnetic stripe POS fraud

4863

Cardholder does not recognize – potential fraud (US Only)